Customer Service

Repair Services
Sahara provides repair services to maximize the patient safety and satisfaction 
of our valued customers. Our repair services include: 
• Sharpening, refurbishment and repair of surgical, dental, micro instrument sets. 
• Laparoscopic re-insulation and repair. 
• Spring and screw replacement. 
Super cut scissors - Re-serrate/sharpen
Any instrument that should prove defective during usage because of material 
and/or workmanship will be replaced without any additional cost.
Return Policy
We do have the return policy in the following ways, if the instrument may not be 
• All merchandise must have prior approval before being returned. 
• For returns other then company error an appropriate re-stocking charge will be 

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